FAQ

Common questions

What counts as a non-drivable vehicle?

Any vehicle that cannot be safely driven onto a carrier may need to be treated as non-drivable. That can include damaged cars, unregistered cars, cars that do not start, vehicles without working brakes, and project cars.

What details should I include in the quote?

Include whether the vehicle starts, steers, brakes, and rolls. Also mention missing wheels, locked brakes, low clearance, access limits, keys, and whether pickup or delivery is at a residence, depot, auction yard, or workshop.

Can I leave personal belongings in the vehicle?

Non-drivable transport is already more involved, so personal items should be kept to a minimum unless specifically agreed. Loose items can create problems during loading and transit.

How long does transport take?

Transit times depend on route, carrier schedule, vehicle condition, and whether special loading arrangements are needed. Rural and difficult-access jobs are usually less predictable than metro-to-metro moves.

How do I get started?

Start with the vehicle quote form. If you are unsure how to describe the condition, use the contact form and explain the situation.